FAQ
Do you require a minimum for printing?
We do have a minimum quantity needed for printed garments. For screen printing, the minimum order is 48 pieces and for DTG (direct to garment) is 24 pieces. There’s no minimum required for blank apparel.
Where can I find your store?
VS Tees LA is located in the heart of Downtown Los Angeles tucked in the fashion district. Drop by and say hello! Our store address is at 1316 S Main Street, #3 Los Angeles, California 90015
Do you ship anywhere in the United States?
As long as it’s a physical address and not a P.O box, we can ship it. But, if you’re outside the US you’ll be subject to local duties and taxes depending on shipping location. Also keep in mind that product weight, package size, and destination are some of the factors that make up shipping fees.
Do you ship to APO/FPO/DPO addresses?
Sad to say but we don’t. Our carriers can’t ensure prompt and safe delivery to those addresses, so we don’t have service to those destinations at this point in time.
Can I exchange an item from my order?
We do not offer exchanges but you may return your item (subject to evaluation) and make a separate purchase. Please refer to our return policy.
What are your hours of operation?
Our Storefront is open from the hours listed below but you can always reach out to us through email 24/7.
Mon - Thur: 10:00 A.M. to 4:30 P.M.
Friday:
10:00 A.M. to 12:30 PM
2:30 P.M. to 4:30 P.M.
Saturday:
By Appointment
What resolution is optimal for my artwork?
To achieve the best result when it comes to printing, we highly recommend a 300 dpi resolution for all your images. Any image with a resolution lower than that will not provide you the outcome you want for your order.
What file types do you accept for upload?
For uploading: .PNG, .JPEG, .PSD, .ai files are accepted through our system.
My image looks pixelated, can you fix it?
No worries, we are here to help you fix your design/artwork. As long as the photo image is at least 300 dpi resolution.
Do you have a sizing chart?
We are committed to making you find your fit a breeze because we get how frustrating it can be when you are not sure of the difference in size from silhouette to silhouette. It’s okay! We have all of the measurements for each garment listed on our size chart on each product page on our website to make it easy for you.
What is the difference between Screenprint and DTG?
Screen Print is a printing method that uses ink that is pressed through a mesh (the screen) to the fabric while Direct to Garment Printing is a printing technique where a garment printer prints on the t-shirt.
Screen printing is also a traditional technique and works well with all types of garments. It’s also more cost-efficient for bulk orders. While DTG on the other hand is a newer and faster method of printing. Works best for cotton garments and best for your designs with more than one color.
How can I contact you?
You may reach us at 213-291-7862 or you can send us an email at info@vsteesla.com
What type of ink do you use?
We use 2 types of ink, Plastisol and water-based. Plastisol is used for screen printing while water-based ink is used for DTG.
Plastisol ink is thick, durable, versatile, and provides clear graphic detail. It is also considered 100% solid, so every bit of it stays on the fabric when cured. This blocks the dye and creates a mostly opaque under base to print bright, bold colors
Water-based ink is made with water rather than PVC. One of the most prominent features of this type of ink is that the base does not include plastic, which makes it a more eco-friendly option. The ink seeps into the garment and dyes the material rather than sitting on top of the fabric
Do you do sample orders?
Unfortunately, we don’t as it would only cost more for you to order a sample with only one or two garments. To help you decide which printing method you should go for, you can go ahead check out our photos via our gallery page to see what would work best for your type of design.
How do I get a quote?
From the Home Page, you’ll see the Free Quote button. Select that, then complete all the necessary details in the form then hit “Submit”. We will respond to you through email with all the details and the total cost of your order.
How is my price determined?
Price is determined by the quantity, printing technique to be used, the number of ink colors (this is for screen printing), the size of the artwork, and the artwork placement area.
When will I receive my order?
For blank apparel, orders ship within 1-5 business days. Orders placed after Friday 5pm PST will be processed the next business day. Production and shipping time for printed shirts is an average of 7 to 12 business days depending on the time and the intricacy of the order.
Once your order is shipped you will receive a shipping notification.
